Question 1

How long does a typical custom stair installation take?

Accepted Answer

Manufacturing and fabrication take approximately 3 to 5 weeks. Once completed, our white-glove team installs most residential staircases on-site within 1 to 3 business days.

Question 2

Do custom floating and mono-stringer stairs comply with the Ontario Building Code?

Accepted Answer

Yes. All our designs adhere strictly to OBC Part 9 regulations, including 900 mm guardrail height requirements, 100 mm child-safety sphere spacing, and P.Eng stamped structural calculations.

Question 3

Can I replace traditional wood spindles with modern glass railings?

Accepted Answer

Absolutely. We specialize in glass railing retrofits using 12 mm clear tempered safety glass anchored with stainless steel standoff pins or base shoe channels.

Question 4

What materials do you use for floating staircase treads?

Accepted Answer

We craft treads from premium solid hardwoods—including White Oak, Walnut, and Maple—finished with commercial-grade polyurethane and optional anti-slip grooves.

Question 5

What structural preparations are required before installing floating stairs?

Accepted Answer

Floating staircases require internal structural steel backing embedded into load-bearing wall studs. We provide complete structural drawings and coordinate directly with your builder.

Question 6

Do you offer free on-site consultations and estimates?

Accepted Answer

Yes, we provide complimentary in-home or job-site measurements and detailed transparent cost estimates across Toronto and the Greater Toronto Area.

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